“Blog” Category

Do you have any of these four toxic people in your life?

Do you have any of these four toxic people in your life?

How to avoid Toxic people in your life? The 4 Toxic People in Your Life   You know, life can be challenging enough at times without having to deal with difficult or toxic people at work or socially. In my own experience, four “difficult” personalities come to mind that can wreak havoc on your sanity,…

Why a manager’s calendar should be used for more than just meetings with others.

Why a manager’s calendar should be used for more than just meetings with others.

Effective Use of a Calendar   A large number of managers I’ve trained over the past couple of decades have generally used their diaries or calendars to usually book internal or external meetings with others. Whether this is a customer meeting, or time reserved to meet with their manager, the vast majority of men and…

What “Career Smarts” Skills Do You Need to Develop this Year?

What “Career Smarts” Skills Do You Need to Develop this Year?

    Developing your Career Smarts Skills If you’re going to succeed in today’s ultra-competitive, ever-changing and disruptive workplace, then you are going to need to be constantly developing and upgrading your skills. Executive business coach and author, Marshall Goldsmith wrote a book several years back called “What Got You Here Won’t Get You There”….

Why developing your career smarts is essential to your success at work (and probably in life)!

Why developing your career smarts is essential to your success at work (and probably in life)!

  I have some great news! This year I’m starting a regular podcasting series called “Career Smarts Café ”. Let me explain more about it and why you might want to subscribe. Throughout our careers, we’ve all met people in a working situation who were incredibly smart intellectually, but dumb socially or even emotionally. While…

Five Tips to deliver better customer services!

Five Tips to deliver better customer services!

Follow the tips to give better customer services. Whether you deliver customer service face-to-face or on the telephone, being clear in both what you say and how you say it is one of the keys to giving customers a great service experience. Better customer services  Often when we helping organisations improve their people’s customer service…

Are Poor Sleeping Patterns an Early Warning of Alzheimers?

Are Poor Sleeping Patterns an Early Warning of Alzheimers?

Early Warning of Alzheimers: Although I usually write articles on the subjects of productivity and workplace effectiveness, I came across anything article recently, and I thought I would bring your attention about critical disease of alzheimers. The wonderful website Psyblog ran an article based on a study by Dr Barbara B. Bendlin that suggests poor…

Managing Your Energy Not Just Your Time

Managing Your Energy Not Just Your Time

Managing your energy in better way. Jennifer Lee, the author of wonderful blog Artizen (also a great name for a blog) was recently writing on the need to balance the management of time with energy. You must know managing your energy other than just managing your precious time. For those who have been through any…

4 Ways Trust is Built Within a Team

4 Ways Trust is Built Within a Team

Take a look at any great team whether on the sporting field or in an organisation, and you’ll find the team members respect and trust each other. I came across an interesting article recently on the wonderful 6seconds.org website that discussed the four key ideas of trust. I thought I’d take a moment and share…

Take 5

Take 5

If you’ve done any research into resolving conflict, then you’ve probably heard about the problem that all humans are susceptible to, and that is the amygdala hijack. And amygdala hijack is when the amygdala (the part of our brain that controls fight or flight) tries to protect us and puts our body in a state…

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